New HEO Time Sheets are an Assault on Professionalism
The PSC represents thousands of professional staff across CUNY, including over 100 here at Brooklyn College. These members serve as Higher Education Officers (HEO’s). HEOs work in the registrar’s office, financial aid, run programs, advise students, and perform a variety of administrative roles such as managing outcomes assessment and international study. As with many other people working at CUNY, they have been subjected to overloads, speedups, and low pay over the last few decades. More recently they have been on the front lines of implementing the two major CUNY Central initiatives, Pathways and CUNY First, while chronically understaffed. About 10 years ago some HEO’s began to complain that they were being forced to work beyond their contractual obligation of 35 hours a week. There have always been periods, such as registration time, when people were expected to temporarily work longer hours in exchange for comp time. More recently, however, these expectations have grown...