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CUNY First Computer System to Aid Administrative Control over Colleges at the Expense of Efficiency and Effectiveness
Guest Post Every once in a while I get a question, either privately or in a department meeting, regarding CUNYFirst. Here is what I know of CUNYFirst, based on a few years of working with the project as a "training liaison" (which is a fancy term for room-scheduler). (1) The idea of CUNYFirst is a good one: to have a unified, integrated "enterprise"-scale system that encompasses all university/campus business processes. Such a system could, in principle at least, have saved a lot of expenditure on maintaining dozens of disparate, redundant, barely cooperating third-party systems. Such a system could have offered information access that would have benefited the administration, the staff, the faculty, and students. (2) CUNY Central's motives in pursuing CUNYFirst were dominated by an agenda that has nothing to do with such benefits however. Rather, CUNY Central sought absolute control over all college activity, including curriculum. Think of it: whoev...
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